At mixue 888, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document clearly explains what data we collect, why we need it, and how we protect it at all times.
Six core principles governing how mixue 888 manages your personal data
Mixue 888 ("we", "platform" or "mixue888.biz") respects the privacy of every individual who uses our platform and is committed to protecting the personal information you share with us. This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and the highest international data security standards.
As an online entertainment and betting platform serving over 500,000 active members across Malaysia, we understand that your trust in us goes beyond the games we offer. That trust includes the confidence that your personal information — from your name to your financial details — is handled with complete integrity and professionalism.
This policy clearly explains what data we collect, why we need it, how we use it, who may have access to it, and what rights you have over your personal data. If you have any questions not addressed in this document, the mixue 888 support team is ready to assist via live chat or email.
Mixue 888 collects various categories of personal data depending on how you interact with our platform. The following are the types of data we may collect:
We collect your personal data through the following methods:
Mixue 888 uses your personal data only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying and managing your mixue 888 account, including login, settings and security |
| Transaction Processing | Processing deposits via Touch 'n Go, GrabPay, DuitNow and others, as well as your winnings withdrawals |
| Identity Verification | Verifying your age, identity and eligibility to use the platform in accordance with legal requirements |
| Security & Fraud Prevention | Monitoring suspicious activity, preventing money laundering, and protecting accounts from unauthorised access |
| Customer Support | Resolving enquiries, complaints and technical issues you report to our team |
| Personalisation | Delivering relevant promotions and game recommendations based on your preferences |
| Legal Compliance | Fulfilling legal obligations and reporting requirements to the relevant authorities |
| Platform Improvement | Analysing usage patterns to improve platform performance, interface and overall experience |
In accordance with Malaysia's Personal Data Protection Act 2010, all personal data processing by mixue 888 is grounded in at least one of the following legal bases:
Mixue 888 does not sell, rent or trade your personal data to any third party. However, we may share your data with the following categories of third parties in limited circumstances:
Some of our service providers may operate outside Malaysia. In such cases, mixue 888 ensures that any transfer of personal data overseas:
If you would like to learn more about the protection mechanisms applicable to a specific data transfer, please contact our Data Protection Officer by email at privacy@mixue888.biz.
Mixue 888 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by Malaysian law. General data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account + 5 years | Ongoing account management & legal obligations |
| Financial Transaction Records | 7 years | Financial reporting & fraud prevention requirements |
| Support Communication Records | 3 years | Complaint resolution & service improvement |
| Technical Log Data | 12 months | System security & anomaly detection |
| Preference Cookie Data | 12 months or until deleted | Platform personalisation |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
The security of your data is our highest technical priority at mixue 888. We implement multiple layers of protection to keep your data safe at all times:
Mixue 888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the mixue 888 platform. Optional cookies can be managed through the cookie settings panel available at the bottom of our website.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold:
The mixue 888 platform is strictly for individuals aged 21 and above. We actively prevent underage access through an age verification process during registration.
We do not knowingly collect personal data from minors. Should we discover that a minor's data has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.
If you believe that a minor has registered an account on our platform, please contact us immediately at support@mixue888.biz with the relevant details.
Mixue 888 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When material changes are made:
Your continued use of the mixue 888 platform after changes are published constitutes your acceptance of the updated Privacy Policy.
For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by mixue 888, please contact:
We are committed to addressing all privacy concerns seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia.
This Privacy Policy was last updated on 1 July 2026 (Version 3.1) and constitutes a binding agreement between you and mixue 888. Your privacy is our priority and we are committed to protecting your personal data at all times.
Also read other important documents related to your use of the mixue 888 platform
Register with confidence today. Your privacy and data security are protected by bank-grade security infrastructure. Over 500,000 Malaysian players have trusted mixue 888 for a safe and enjoyable online entertainment experience.
By registering, you agree to the Terms & Conditions and the mixue 888 Privacy Policy. You must be 21 years of age or older.