Mixue 888 Terms & Conditions – Terms of Use for Malaysia's Online Entertainment Platform

These Terms & Conditions ("Terms") govern the use of the mixue 888 platform, accessible via the official website mixue888.biz and any associated official mobile applications. By accessing, registering for, or using any part of the mixue 888 platform, you expressly agree to be bound by these Terms, our Privacy Policy, and all additional guidelines and rules we may publish from time to time.

If you do not agree with any part of these Terms, you are not permitted to use the mixue 888 platform. Continued use of the platform following any changes to these Terms will be deemed as acceptance of the updated Terms.

Mixue 888 reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of the current conditions in effect.

To register and use the mixue 888 platform, you must meet all of the following eligibility criteria without exception:

• Age 21 years and above at the time of registration and at all times when using the platform
• An individual with full legal capacity to enter into a binding agreement
• Not a citizen or permanent resident of a country that explicitly prohibits online gambling
• Not currently bankrupt or subject to any court order restricting the use of funds
• Registering voluntarily for personal entertainment purposes, not on behalf of any third party

Each mixue 888 member is permitted to hold one (1) account only. Holding multiple accounts is a serious violation of these Terms and may result in the closure of all associated accounts along with the forfeiture of any accumulated balances and bonuses.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on your Malaysian identity card (MyKad) or passport
• An active Malaysian mobile number registered in your name
• A valid and active email address
• Your exact date of birth for age verification

Mixue 888 reserves the right to verify a member's identity at any stage, including before processing withdrawals or when suspicious activity is detected. You agree to provide verification documents such as a copy of your MyKad, utility bill, or bank statement upon request.

Mixue 888 accepts deposits via the following local Malaysian payment methods only. No foreign payment methods are accepted:

All deposits must come from an account or payment method registered in the same member's name. Third-party deposits are not accepted and will be returned minus any applicable processing fees.

Members may withdraw from their mixue 888 account balance subject to the following conditions:

• The minimum withdrawal amount is RM 30 per transaction
• The maximum daily withdrawal limit for regular members is RM 20,000
• Daily maximum withdrawals for VIP Gold and Diamond members are unlimited (subject to verification)
• All withdrawals must be made to a bank account or e-wallet registered in the same member's name
• Identity verification may be required for withdrawals exceeding RM 5,000

Mixue 888 processes withdrawals within three (3) minutes for regular members and near-instantly for VIP members. However, actual processing times may be affected by the operating hours of the relevant financial institution. Withdrawals made between 12:00 AM and 6:00 AM may experience slight delays.

Prior to making their first withdrawal, members are required to complete at least one (1) betting round using their own deposited funds, excluding any bonus amounts. This requirement is in place to verify that the account is being used for legitimate entertainment purposes.

Mixue 888 offers a wide range of bonuses and promotions to its members. All bonuses are subject to the specific conditions stated on the relevant promotions page, as well as the following general terms:

• Welcome Bonus: Available to new members only. Cannot be directly converted to cash before the rollover requirements are met
• Rollover Requirements: Each bonus carries a specified rollover requirement (typically between 5x and 20x). The full rollover amount must be met before any withdrawal is permitted
• Sports Rebate: The daily 1% rebate is calculated based on total valid bets from the previous day and is automatically credited every morning between 9 AM and 12 PM
• One Bonus Per Promotion: Each promotion may only be claimed once per member, unless otherwise stated
• Bonus Abuse: Any attempt to manipulate the bonus system will result in bonus forfeiture and may lead to account closure

The sports betting section at mixue 888 covers a wide range of popular sports both locally and internationally, including Malaysia Super League football, EPL, badminton, IPL cricket, e-sports, and more. The following rules apply to all sports bets:

• All bets are considered valid once confirmed by the system and credited to your betting account
• Confirmed bets cannot be cancelled or modified, except through the Cash Out feature where available
• In the event a match is postponed by more than 24 hours, all bets will be voided and stakes refunded
• For in-play betting, the odds displayed at the time the bet is confirmed are the odds that apply, regardless of any subsequent changes
• Official results from the relevant sports body or league will be used as the basis for determining bet outcomes
• Mixue 888 reserves the right to decline or limit bets from any member without the need to provide a reason

All slots, live casino, lottery and table games on mixue 888 use a certified Random Number Generator (RNG) that has been independently audited by an accredited third-party body. This ensures every game outcome is truly random and fair.

• The Return to Player (RTP) rate for each slot is stated in that game's information section
• Progressive jackpot winnings are calculated and displayed in real time. Jackpot results are final
• In the event of a technical disruption during an active game, any incomplete rounds will be resolved automatically based on the RNG outcome generated prior to the interruption
• Mixue 888 is not liable for any losses arising from internet disruptions on the member's end

You are fully responsible for the security of your mixue 888 account username and password. You agree to:

• Not sharing your account login credentials with anyone, including family members
• Using a strong password that combines uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) available in your account settings
• Notify mixue 888 immediately if you suspect your account has been compromised
• Log out of your account after every session, especially when using a shared device

Mixue 888 will never ask for your password via email, phone, or social media. If you receive such a request, it is a fraudulent attempt. Please report it to our support team immediately.

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:

• Multiple account ownership — only one account permitted per individual
• Money laundering — using the platform to transfer or conceal illicit funds
• Bonus System Manipulation — including contradictory bets placed to meet rollover requirements
• Use of automated software — using bots, scripts or any software to automate betting
• Confidential partnership — colluding with other players in table games or poker to gain an unfair advantage
• False information — providing false or misleading identity, banking or account information
• Use by minors — allowing individuals under 21 to use your account

Mixue 888 reserves the right to suspend or close any member's account for the following reasons, with or without prior notice:

• Violation of any part of these Terms & Conditions
• Suspected fraud, misconduct, or illegal activity
• Failure to complete identity verification within the stipulated timeframe
• Upon request by the relevant authorities
• Self-requested account closure by the member

If an account is closed due to a breach of these Terms, mixue 888 reserves the right to withhold any balance associated with fraudulent activity. For account closures requested by the member, all valid balances will be returned upon completion of the verification process.

Mixue 888 is fully committed to promoting responsible gaming. We provide the following tools to help members manage their playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings
• Loss Limit: Set a maximum loss amount you are comfortable with for a given period
• Cooling-off Period: Suspend your account for 24 hours, 7 days, or 30 days
• Self-Exclusion: Permanently close your account if you feel gambling has been affecting your life
• Time Reminder: Receive hourly notifications reminding you how long you have been playing

The mixue 888 platform is provided "as is" without any express or implied warranties. To the extent permitted by law, mixue 888 is not liable for:

• Any service disruptions, technical failures, or planned platform maintenance
• Losses arising from the use of information obtained from the mixue 888 platform
• Indirect, consequential, or punitive losses arising from use of the platform
• Any act or omission by third-party service providers, including game providers or payment gateways

Where mixue 888's liability cannot be fully excluded by law, our liability is limited to the total amount you deposited in the thirty (30) days preceding the relevant claim.

Mixue 888 reserves the absolute right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavour to notify members via:

• A pop-up notification upon your next login after the changes take effect
• Notification email to your registered email address
• Announcements on the mixue888.biz homepage

It is your responsibility to review these Terms periodically. The "Last updated" date at the top of this document indicates when the latest changes took effect. Continued use of the platform after any changes are published will be considered acceptance of the updated Terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the mixue 888 platform, please reach out to our Malay-speaking customer support team:

• Email: support@mixue888.biz
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right of the platform
• Response Time: Under 2 minutes for live chat, under 24 hours for email

For complaints regarding game outcomes or disputed winnings, please provide the transaction ID, date and time of the incident, and any relevant screenshots to help expedite our investigation.